After sales service
★ running noise
1. After the reducer input shaft is connected to the motor output shaft, ensure that the tooth surface of the reducer input shaft has a radial runout of ≤0.03mm;
2. The coaxiality error between the reducer input shaft or motor output shaft and the reducer body is less than or equal to 0.03mm;
3. Whether the meshing part between the input shaft of the reducer and the planetary gear of the reducer is within the effective tooth width;
4. Check whether there is any injury or foreign matter on the tooth of the reducer input shaft.
After removing the wrong assembly method as shown in Figure 1, if there is still a stuck phenomenon, please contact the manufacturer's technical support in a timely manner.